
Frequently Asked
Questions
Our service is designed to be convenient, secure, and flexible. Simply book online or through our app, meet us at your preferred location for drop-off, and enjoy your day luggage-free. When you’re ready, pick up your belongings and continue your adventure.
We offer multiple convenient pickup and drop-off points throughout Nashville. Our main storage facility, located just two blocks from Broadway, features secure, restricted-access storage to ensure your belongings are protected.
We prioritize security with 24/7 surveillance, secure locks, and unique tagging for each item. Our trained staff ensures your belongings are handled with the utmost care, so you can explore Nashville worry-free.
Our standard operating hours are 6 AM to 6 PM, but we strive to accommodate your travel needs with flexible arrangements. Please check our website for updated hours and availability before booking.
Our pricing is based on luggage size and storage duration. Visit our website or app during booking for detailed pricing information, including discounts for extended stays.
Our pricing is based on luggage size and storage duration. Visit our website or app during booking for detailed pricing information, including discounts for extended stays.
Yes, you can modify or cancel your booking up to one hour before your scheduled pickup/drop-off time. If you need to extend your reservation, a $5 fee applies. Please review our booking policies for complete details on changes or cancellations.
If you’re running late, please contact our customer support team at 615-239-5877 to arrange extended storage. Additional storage fees are $5 for 1–2 hours or $10 for overnight storage past 6 PM.
- Our small business insurance covers the storage units where your belongings are kept.
- Your items are also protected during transportation in our drivers’ vehicles.
Our friendly team is available from 6 AM to 6 PM and ready to assist with your needs. You can reach us via email at info@storeandsnore.com or by phone at 615-239-5877